My Hero Service is a done-for-you social media management service built exclusively for small UK e-commerce brands. We handle the content, the scheduling, the analytics — you focus on running your business.
7 e-commerce brands trust us with their social media
Choose the plan that fits where your brand is right now. Upgrade anytime.
Starter
per month · cancel anytime
Perfect for brands just starting to get serious about social media.
Growth
per month · cancel anytime
For brands ready to build a real audience and drive consistent traffic.
Scale
per month · cancel anytime
Full-service management for brands serious about scaling through social.
Not sure which plan is right for you? Book a free 20-minute call — no pitch, no pressure.
myheroservice7@gmail.com
A simple 4-step process that runs itself every single month.
Before your call, fill in a short form so we can hit the ground running. The call itself takes 30 minutes — we learn your brand, products, tone, and goals. That's all we need.
We run AI-powered audience research, build your brand voice document, write 30 custom captions, build your content calendar, and package your Reel ideas — all within 48 hours of your call.
We send your full content pack as a Google Doc. Review it, request any tweaks, and approve. Revisions are unlimited — we turn them around fast. Most clients approve within 24 hours.
Each month we check your analytics, identify what's performing, and use those insights to make the next month's content even sharper. The strategy keeps improving the longer you work with us.
See exactly how we compare.
| My Hero Service | Traditional agency | DIY / tools | |
|---|---|---|---|
| Monthly cost | From £149 | £1,000–£3,000+ | £0–£50 (+ your time) |
| Content delivered in | 48 hours | 1–2 weeks | Whenever you find time |
| E-commerce focused | ✓ Built for it | Generic | ✗ |
| Custom captions (not templates) | ✓ 30/month | Sometimes | ✗ You write them |
| AI audience research | ✓ Every month | Rarely included | ✗ |
| Reel & TikTok ideas | ✓ 8/month | Extra cost | ✗ |
| No long contracts | ✓ Cancel anytime | 6–12 month lock-in | ✓ |
| Unlimited revisions | ✓ Always included | Extra cost | — |
We're a new service — and we're taking on a small number of UK e-commerce businesses right now at our launch pricing. Early clients get the full service, direct access to us, and a team that's genuinely invested in proving what we can do.
No fluff, no corporate speak — just straight answers.
No. Whether you're starting from zero or have existing accounts you want to improve, we work with both. If you're new, we'll help set up your profiles properly from day one. If you already have accounts, we'll audit what's there and build from it.
Yes — that's the whole point of the brand voice document we build in step two. Before we write a single caption, we capture your tone, vocabulary, what you'd never say, and how you speak to customers. Every caption is written in your voice, not ours. And if anything feels off, unlimited revisions means we keep refining until it's right.
Most services use the same template for every client. We don't. Every caption is written specifically for your brand, your products, and your audience — informed by AI audience research we run fresh each month. We also build a brand voice document unique to you, so the content never sounds like it came off a production line.
Very little. You fill in a short onboarding form, join a 30-minute call, and then review and approve your content pack each month. That's roughly 1–2 hours of your time per month. Everything else — research, writing, calendaring, reporting — is handled by us.
On our Growth and Scale plans, yes — content scheduling is handled for you. On the Starter plan, we deliver a ready-to-post content calendar and you post it yourself. Either way, every caption, hashtag, and posting time is prepared and packaged for you.
No. We use AI as a tool — for audience research, trend analysis, and drafting efficiency — but every piece of content is reviewed, refined, and quality-checked by a human before it reaches you. AI helps us move faster and stay data-informed. The strategy, voice, and judgement are human.
No contract, no minimum term. All plans are monthly and you can cancel anytime. We'd rather keep clients because the work is good, not because they're locked in. That said, social media compounds over time — clients who stay 3+ months always see the biggest returns.
Most clients see measurable improvements in reach and engagement within the first 45 days. Month one is about foundation and consistency. Month two is where momentum builds. By month three, you have real data to work with and content that's been refined based on what's actually landing with your audience.
Your store deserves better
Join UK e-commerce businesses already getting consistent, professional content — without lifting a finger.
No contracts·Cancel anytime·UK-based·Delivered in 48 hours